prediksi keraton Platform Privacy Notice

This page describes what data we collect when you use prediksi keraton and how we keep that information protected. We take your privacy seriously — every piece of personal data you share with us is encrypted, stored securely, and used only for account management, payment processing, and compliance with Indonesian financial regulations.

Our commitment to data protection extends across all interactions on prediksi keraton — whether you're depositing via DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer; placing wagers on Liga 1 or Piala AFF; playing live-dealer games; or withdrawing your balance. We do not sell your data to advertisers, share it with unrelated third parties, or use it for marketing outside our platform. Your information remains yours, and you have the right to access, correct, or request deletion of your data at any time.

Below we explain exactly what we collect, how we use it, and the steps we take to protect your privacy on prediksi keraton.

What Data We Collect on prediksi keraton

When you open a prediksi keraton account, we collect essential information: your legal name, date of birth, email address, phone number, and residential address. We verify this data against your government-issued ID (KTP, passport, or driver's license) before allowing your first withdrawal — this is a mandatory Know Your Customer (KYC) requirement under Indonesian law. We do not ask for information beyond what we need, and we do not use the information we collect for any purpose other than account verification, fraud prevention, and regulatory compliance.

When you fund your prediksi keraton account, we record the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), the amount, the date, and the settlement status. We retain this transaction data to audit your account, calculate your weekly cashback and loyalty tier, and comply with financial reporting obligations. Similarly, every withdrawal request is logged with your destination account, amount, date submitted, and approval status.

Our systems also track your gameplay: which games you play, how much you wager, when you play, and your results (win/loss/tie). This data helps us calculate your loyalty points, verify fair play, detect problem gambling patterns, and settle disputes. We also collect technical information — your IP address, device type, browser version, and login timestamps — to detect unauthorized access and prevent fraud. This technical data is stored separately from your personal data and is used solely for security purposes.

How We Use Your Data

We use the data we collect on prediksi keraton exclusively for the following purposes:

• Account ManagementMaintaining your account, processing deposits and withdrawals, calculating your loyalty tier and weekly cashback, and managing your referral commissions.
• Legal ComplianceFulfilling Indonesian financial regulations, KYC and Anti-Money Laundering (AML) requirements, and responding to lawful requests from regulators or law enforcement.
• Fraud PreventionDetecting unauthorized access attempts, suspicious activity, and account compromise; we monitor your login IP addresses and flag unusual patterns.
• Customer SupportResolving account disputes, answering questions, and assisting with withdrawals or payment issues.
• Fair Play AssuranceAuditing game results, detecting collusion or cheating, and ensuring all members have equal odds on slots, live-dealer games, and sports betting.
• Service ImprovementAnalyzing aggregated (anonymized) usage patterns to identify technical issues or improve prediksi keraton's game selection and payment options.

We explicitly do not use your data to send marketing emails (beyond account notifications), sell to data brokers, profile you for targeting, or disclose your information to unrelated third parties. If we need to share your data with a necessary service provider — such as a payment processor to settle a mobile banking withdrawal or a KYC verification vendor — we require that provider to sign a strict confidentiality agreement and use your data only for that specific transaction.

Data Storage and International Transfer

We store your personal data on secure servers located in Indonesia and, where necessary for redundancy and disaster recovery, on backup servers in regional data centers. Your data may cross international borders if we use a third-party payment processor or verification service that operates from outside Indonesia — for example, if a local payment processor has backend infrastructure in Singapore. In such cases, we ensure that the third party has committed in writing to protect your data to the same standard we do.

We do not have control over laws that may apply to data stored internationally. By opening a prediksi keraton account, you acknowledge that your data may be stored or processed in jurisdictions other than Indonesia, provided we maintain security standards equivalent to Indonesian data protection law. If you are concerned about international data transfer, contact our support team to discuss alternatives before opening an account.

Encryption

All data transmitted between your device and prediksi keraton servers is encrypted using TLS (Transport Layer Security), the industry standard.

Access Control

Only authorized prediksi keraton staff (customer support, compliance team, technical administrators) can access your personal data, and only for legitimate business purposes.

Data Retention

We retain your data for as long as your account is active, plus five years for regulatory purposes. You may request deletion after account closure, subject to legal hold obligations.

Your Rights on prediksi keraton

You have the right to request access to all personal data we hold about you. Contact our support team with your account email, and we will provide a complete export of your information within 10 business days. You also have the right to request correction of inaccurate data — if your address is wrong or your phone number has changed, log into your account and update your profile directly, or ask our support team to help.

You have the right to request deletion of your data. We will delete personal information (name, address, ID scan) upon account closure, provided we are not legally required to retain it for compliance purposes. Transaction records related to deposits, withdrawals, and wagers may be retained longer to satisfy Indonesian financial reporting requirements. You can request deletion by contacting our support team; we will inform you of any data we must retain and why.

If you believe we have misused your data or violated your privacy, you can lodge a complaint with Indonesia's Personal Data Protection Commission (Komisi Pelindungan Data Pribadi) or contact our support team to escalate your concern internally. We take privacy violations seriously and will investigate promptly.

Third Parties and Data Processors

prediksi keraton works with trusted service providers to deliver our platform. These include payment processors (for online payment, e-wallet, mobile banking, local payment, online payment, and bank transfers), KYC verification vendors (who validate your ID and address), and fraud detection services. Each processor has a contractual obligation to keep your data confidential and use it only to provide services to prediksi keraton. We do not permit any third party to use your data for their own marketing or commercial purposes.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online gaming is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's laws. If you have questions about our privacy practices or data handling, contact our support team at any time.

Changes to This Privacy Notice

We may update this privacy notice from time to time to reflect changes in our practices or to comply with new regulations. When we make material changes, we will notify you via email to your registered address. Your continued use of prediksi keraton after such notice constitutes acceptance of the updated privacy notice. If you do not agree with any changes, you may close your account and request deletion of your data.

Privacy protection is central to how we operate prediksi keraton. Whether you're in Jakarta, Surabaya, Bandung, Medan, or Semarang, your personal information receives the same rigorous protection. Our commitment extends to every interaction — from your initial KYC verification through your final withdrawal. If you have questions about how your data is handled on prediksi keraton, our support team (available in English) is ready to help. You can also review our legal notices or consult our terms and conditions for additional details.

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